Ordering & Delivery

 

Ordering

Little Light House products can be ordered via our online shopping cart system where all your details will be kept private and confidential. If you do not wish to order online, we are happy to accept orders via telephone, fax, email or regular mail. See our Contact Details for further information.

Credit Card payments can be made by selecting PAYPAL at checkout. You can also pay by cheque/money order, or by internet banking/EFT into our nominated bank account.  When placing your order you will be provided with our bank account details in order to make your payment.

Products will not be dispatched until payment is received, and or, funds cleared.

Delivery

Please nominate a delivery address where you will be available to sign for the item.  Either your workplace, or home, or please specify in the Comments section of your order if there is a safe place to leave the delivery if you won't be available.

Little Light House uses either Couriers Please or Australia Post registered mail to deliver parcels throughout Australia. These are the most economical delivery methods, and ensure fast, safe handling with all orders fully traceable.  Larger orders must be sent via courier, so if you are ordering larger sized shades or multiple products, please don't give a PO Box for delivery - the carton exceeds Aust Post maximum sizes.

Delivery costs differ depending on the size of the carton required for the order. Delivery costs are determined by the cubic size of the box, and the destination.  Remote locations will incur slightly higher delivery costs unfortunately, and any freight differences will be advised via email.

***An estimate of delivery charges is given once you've added products to your shopping cart, you just need to enter your postcode and a shipping charge is shown.***

Shipping costs throughout Australia for retail orders depend on the weight and size of the carton required to safely send the product/s.    Lampshades are delicate items and need to be sent in large cartons to ensure their safe arrival.  Shipping estimates can be obtained after adding items to your shopping cart.  We do not make any profit from any shipping charges.  Any overpayment of freight costs will be refunded to you.

Lampshades are packaged in cardboard cartons, with protective fill around them. Every attempt is made to transport the lampshades without incident.

Please do not sign for a delivery if the box arrives damaged in any way. Signing for a delivery means you have received the item in good order and condition, and nullifies our possible insurance claim. Please contact us immediately if your order arrives damaged.

For all international orders, please email us for a quote.

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Hire

We have a range of wire letters, wire numbers and shapes available for hire for your next event/party/wedding!